Shipping policy
Shipping Policy
Thank you for shopping with Ale Closet! We carefully prepare every order to make sure your items arrive safely and in perfect condition.
Processing Time
Orders are processed within 1–3 business days after your purchase is confirmed. Please note that weekends and holidays are not considered business days.
Shipping Rates
We currently ship within the United States.
• Standard Shipping: $8 flat rate
• FREE Standard Shipping on orders of $100 or more
Free shipping is automatically applied at checkout when your order qualifies.
Estimated Delivery Time
Once your order has been shipped, standard delivery typically takes 3–7 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order. Ale Closet is not responsible for packages delivered to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update it before the order ships, but changes cannot be guaranteed once the order has been processed.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, Ale Closet is not responsible for delays, lost packages, or stolen packages caused by the carrier or circumstances outside of our control.
If you experience an issue with your delivery, please contact us and we will do our best to assist you with the available tracking information.
Questions
If you have any questions about your order or shipping, please contact us through the contact information provided on our website.
Thank you for supporting Ale Closet! ♡